An interesting fact emerged today in an article in Inside Time (masthead: the National Newspaper for Prisoners. Ed.) about the mess that Capita Translation & Interpreting’s making of the interpreting contract it has with the Ministry of Justice (posts passim).
The final paragraph of the Inside Time article mentions last year’s Civil Service People Survey, according to which just 28% of MoJ staff had confidence in their senior management and only 32% said the department was well managed. Moreover, a mere 18% of staff felt changes to services were for the better and only 23% said that change was well managed.
What was even more surprising to me – and I hope to any other reasonable person – was the response of the MoJ’s spokesperson to these damning verdicts of the Ministry, as follows:
These results show that staff are growing in confidence in the leadership and management of change in the department.
What are they putting in the senior management’s and ministers’ tea at 102 Petty France, London SW1? I think we should be told.
Hat tip: Yelena of Talk Russian