Daily Archives: Tuesday, July 9, 2013

  • Court ‘interpreters’ being sent to Fire Service College

    Reposted from RPSI Linguist Lounge, with added links.

    Anonymous writes:

    You might be aware that Capita acquired the Fire Service College, the award-winning leader in fire and emergency response training, for £10 million. The Fire Service College, located in Moreton in Marsh – Gloucestershire, gets clients from all over the world, including: the UK, Europe, Middle East and Asia.

    Some of their delegates can’t speak in English, so therefore Capita has tried improving their Fire Service College by bringing their very own, cheap, ‘Interpreters’ to assist the delegates.

    So now, as you can see, the court ‘Interpreters’ which work for Capita are now being sent to the Fire Service College, to interpret for the delegates who are being trained for emergency response; I just hope they can interpret accurately.

    Anyway, Capita called me up and offered me a 3 month interpretation project at the Fire Service College before it was actually official that Capita had acquired the College. I gave it a go, but I didn’t really like it because it was actually quite hard compared to Court Interpreting but it actually looked like Capita hired their best interpreters which have been on the NRPSI.

    However, Capita had told me that I had to arrive the night prior to the day I interpret for the delegates. So, it becomes clear that Capita don’t trust its interpreters and know that they are unreliable.

    Now let’s get to the interesting part, the rates. The normal day is 8:30 to 17:30 with a 1 hour lunch at about 12:00, so for the day (8 hours of full interpreting) you just get paid a flat fee of £140. That’s the amount of 7 hours interpreting in a court. But what was different was that they paid me door-to-door travel time and of course millage [sic].

    Therefore, Capita pay you less, for harder work.

    But on the other hand, Capita do give you free accommodation (which is on-site but not nice at all), they also give you free food; including breakfast, lunch and dinner. Also, there is a bar, gym, swimming pool and some small shops.

    It does look quite appealing, doesn’t it? But it does mean leaving your family for 5 days in the week and giving you only 2 days (Saturday and Sunday) to go back home and spend it with your loved ones.

    If any of you, Interpreters, have been to the Fire Service College, please leave a comment.

    Many thanks.

  • Crapita in the dock this morning

    As the screenshot below shows, Capita, that paragon of outsourcing efficiency, is due to appear at 9.30 at Blackfriars Crown Court in London before His Honour Judge Marron QC regarding “Interpreter Issues”, presumably the failure of Capita Translation & interpreting to fulfil its courts and tribunals interpreting contract with the Ministry of Justice (posts passim).

    screenshot of case listing at Blackfriars Crown Court

    Update: 10.00 am.Peter Shortall has just commented as follows on the RPSI Facebook page:

    Just left Blackfriars CC. It’s being heard in chambers, so I and a lady who had turned up to watch were asked to leave so the judge could talk to the Capita rep privately. So much for transparency!

    Peter also added in an earlier comment that Neal Kelly is Capita’s “relationship manager” who handles “high-level complaints”.

  • Call for papers announced for LibreOffice Conference 2013

    LibreOffice conference 2013 logoAt the end of last week, The Document Foundation blog announced the call for papers for the 2013 LibreOffice Conference, which will be held from 25th to 27th September at the Department of Computer Science of Milan State University in Italy.

    The Document Foundation is inviting members and volunteers to submit proposals for papers and wants to hear from people, whether they are seasoned presenter or just have something interesting to share about LibreOffice.

    The Call for Papers page is available at: http://conference.libreoffice.org/2013/en/call-for-papers.

    Proposals should be submitted by 4th August 2013 to guarantee their consideration for inclusion in the conference programme. Detailed instructions on how to file proposals are available at: http://conference.libreoffice.org/2012/archive/support-information. These instructions should be followed carefully.

    The conference programme will be based on the following tracks:

    • Open Document Format (ODF);
    • Interoperability;
    • LibreOffice – Development and the future: Technology, API, Extensions;
    • Community Track: Localisation, Documentation, etc.;
    • Best Practice and Migration: Certification and Support;
    • Migrating to LibreOffice in governments and enterprises;
    • Building a successful business around LibreOffice.

    Presentations, case studies and technical talks will discuss a subject in depth and be 30-45 minutes long (including Q&A). Lightning talks will cover a specific topic and will last 20 minutes (including Q&A). Workshops and panels will last longer (but should not exceed 90 minutes) and will discuss a topic or an issue. Sessions will be streamed live and recorded for download.